What is a waiver?

Waiver/CTN/BESC is an official marine document that contains information relating to the cargo and its movement between ports. This document is required to be submitted to the various shippers’ councils in various countries. 

How will I receive the Bill of lading?

After loading the cargo onto the vessel, we receive a draft Bill of Lading from the shipping line, which is sent to the customer for approval. After approval these documents are issued and sent to the customer by courier service.  

What is a Bill of Lading?

A Bill of Lading is a document issued by a carrier to a shipper, confirming that goods were received in an acceptable condition and are ready to be shipped. Those goods will then be delivered by the carrier to a consignee.

Is the vehicle insured during transport?

Insurance during transport is possible and can be arranged by us upon request.

Who’s responsible for the unloading costs?

The responsibility for the unloading cost depends on Incoterm/agreement we make together. Therefore, each order is looked at separately. Contact us for more information on unloading cost for your order.

Can I have the spare parts shipped with my order?

It depends on the type of shipment method if spare parts can be shipped with the order. It is not possible to ship spare parts with Roll-on, Roll-off shipment. However, it is possible with container shipment. Please contact us if you want to…

Which countries require pre-shipment inspection?

It depends on the country if pre-shipment is required. This is not always known as it changes often. For example, Nigeria is one location that demands pre-shipment. It is, in almost all cases, not arranged by us. In most cases this is required…

Does my vehicle require pre-shipping inspections?

We always check any vehicle, truck or components twice; upon receiving and prior to sending. Thereby, we always safeguard the quality of your purchase.

How long does shipment take?

Shipment time depends on the destination. Most vehicles and original parts come from stock at Transmotors. We also have short connections to production plants from large automotive manufacturers. If you want to know the exact shipment time for…

What is Roll-on, Roll-off shipment?

Roll-on, Roll-off (RoRo) shipment describes how products are loaded and discharged from a vessel. The vehicles will be rolled on and off by itself, rather than using cranes to lift the vehicles from the vessel.